Shipping & Returns

SHIPPING POLICY

Shipping to the USA is free. Shipping elsewhere will cost between $20-30 per item. You will be able to view your shipping costs before you complete your purchase. 

We ship with USPS. Unless otherwise stated, all items will take between 1-3 business days to ship. All items ship from California with a tracking code that you can use to check on your order.

RETURN POLICY

Returns and size exchanges are accepted within the first 30 days of your order.

If you have an account with us, you can submit a return or exchange request on the Account Portal.

If you do not have an account with us, you can submit a return or exchange request by contacting us with your order number.

In general, if we made a mistake, we will cover the cost of shipping. If not, you will be responsible for the cost of shipping your item back. We offer free size exchanges and will ship you another item in your requested size once we receive your item.

If the returned article contains stains, hair, or other similar irregularities, a small (up to $8) cleaning fee could be taken from the refund.

Mystery bags, Thrift Shop items, and gift cards are not eligible for returns.

CHANGING AN ORDER

If you need to change an order, please contact us as soon as possible so we can cancel your order for you to place a new one. We cannot change or cancel your orders after they ship.

PRODUCT AVAILABILITY

If you have purchased a product that is out of stock, we will cancel your order and refund you with no additional action taken on your behalf.