General FAQ
Sleepy Peach is a clothing brand created by Eric and Juliet.
Founded in 2018 in Southern California, Sleepy Peach creates original cut-and-sew designs, sourced from BSCI compliant factories in the USA, Canada, China, and Italy.
1. How long will it take my item to arrive?
Orders ship via USPS from California within 1-3 business days, with tracking provided. Most items shipped to the USA arrive within a week. Elsewhere can take upwards to a month.
2. How much does shipping cost?
USA shipping costs $5-15 per item. International shipping costs $20-30 per item. Costs are shown at checkout.
3. What's your return policy?
Returns and size exchanges are accepted for any reason within 30 days of delivery.
- With an account: Request via the Account Portal.
- Without an account: Contact us with your order number.
- Shipping costs: We cover mistakes; otherwise, you cover return shipping. Free size exchanges are available once we receive your package.
- Refunds: Items must be in like-new condition. Initial shipping costs are non-refundable.
- Exceptions: Mystery bags, Thrift Shop items, and gift cards are non-returnable. "Returned to sender" items are refunded minus shipping.
4. When will items release or restock?
We don't have set release dates or times. Get instant restock alerts by clicking the green "Join the Wait List" button under your size.
- Wait List – Top priority (instant alerts)
- Newsletter – Medium priority (emails within hours)
- Social Media – Low priority (updates days later)
5. How do I change an order?
Please contact us with your name and order number.
6. Do you offer gift cards?
Yes. You can find gift cards here.
7. What if my package is missing or stolen?
Sleepy Peach is proud to partner with OrderProtect for package protection. Selecting OrderProtect insurance at checkout will ensure that your order will be protected from loss or theft, and will expedite refunds and replacements.
8. Do you sell wholesale?
Yes. You can send a request here.